Legal
Privacy policy
This policy explains how Data Syncbase handles personal information from website visitors and business contacts.
Last updated: 17 August 2026Information we collect
We collect details you submit, such as name, work email, company, enquiry and consent. During an engagement, we may receive professional contact details and app analytics exports agreed in the project scope.
How we use information
We use information to respond to enquiries, prepare and deliver services, administer contracts, protect our site and comply with legal obligations. We do not sell personal information.
Legal basis and consent
Depending on the context, processing is necessary to respond to your request, perform a contract, meet a legal obligation or pursue legitimate business interests. Optional analytics cookies are used only after consent.
Sharing and transfers
Information may be handled by service providers supporting hosting, communications and professional administration under appropriate obligations. Where information is processed outside Malaysia, we take reasonable steps to protect it.
Retention and security
We retain enquiry records only as long as reasonably needed for follow-up, legal and operational purposes. Project data is retained according to the engagement. We use proportionate organisational and technical safeguards, but no system is completely secure.
Your choices
You may request access, correction or deletion, object to certain processing, or withdraw consent where applicable. Legal and contractual retention requirements may limit deletion.
Contact
For a privacy request, call +60 3-4280 8376 or write to Data Syncbase, 47 Jalan Bunga Kemboja 3A, Tmn Muda Cheras, 56100 Kuala Lumpur, Wilayah Persekutuan, Malaysia.