Legal
Terms of service
These terms govern analytical and advisory services provided by Data Syncbase.
Last updated: 17 August 2026Engagement and scope
Services begin when both parties accept a written proposal describing the question, deliverables, timetable, fees and required inputs. Work outside that scope requires written agreement.
Client responsibilities
You must provide accurate, lawfully obtained information and timely access to agreed exports. You remain responsible for product, marketing and commercial decisions made using our analysis.
Fees and scheduling
Invoices are payable in Malaysian ringgit according to the proposal. We may pause work on overdue invoices. Agreed meeting and delivery dates depend on receiving required inputs on time.
Intellectual property
After full payment, you may use the engagement deliverables internally without limit. Data Syncbase retains ownership of pre-existing methods, templates and general know-how. We will not publish your confidential data or identify you as a client without permission.
Confidentiality and data
Each party will protect non-public information received through the engagement and use it only for the agreed work. Data handling is also described in our privacy policy.
Limitations
Analytics involves uncertainty. We do not guarantee conversion uplift, ranking, revenue or platform outcomes. To the extent permitted by Malaysian law, our aggregate liability is limited to fees paid for the affected engagement; this does not limit liability that cannot lawfully be excluded.
Ending an engagement
Either party may end an engagement for material breach that is not remedied after reasonable written notice. Fees for completed work and committed third-party costs remain due. Refund eligibility is described in our refund policy.
Law and contact
These terms are governed by the laws of Malaysia. Questions may be directed to Data Syncbase at 47 Jalan Bunga Kemboja 3A, Tmn Muda Cheras, 56100 Kuala Lumpur, Malaysia or +60 3-4280 8376.